- Find your PotPlayer symptom fast with this complete troubleshooting index.
- Fix audio, video, codecs, subtitles, performance, crashes, HDR, and color problems.
- Follow focused guides per issue—avoid unnecessary tweaks and solve problems safely.
PotPlayer is a powerful Windows media player with deep codec, renderer, and output settings. That flexibility is great—until a driver update, Windows change, or one wrong toggle triggers issues like no sound, black screen, stuttering, broken subtitles, or washed-out HDR.
Use this troubleshooting index to jump straight to the guide that matches your symptom. Each article focuses on one problem so you don’t waste time applying unrelated tweaks.
Audio output and sync issues
Start here if PotPlayer is silent, plays through the wrong device, breaks when you switch headphones/speakers, or your audio is out of sync (especially on Bluetooth).
- PotPlayer No Sound on Windows 11: Complete Troubleshooting Guide
- PotPlayer Audio Device Switching Issues (Headphones & Speakers): The Fix That Actually Sticks
- PotPlayer Bluetooth Audio Lag: How To Reduce Delay
- PotPlayer Audio Delay / Lip Sync Issues: How to Fix and Prevent
- PotPlayer Can’t Play MKV With Multiple Audio Tracks? The Track Selection Fix That Actually Works
Video rendering, display, and fullscreen problems
Use these if you get a black screen while audio continues, fullscreen glitches (alt-tab black screen), or screenshots capture as black images.
- PotPlayer Black Screen When Playing Videos: Causes and Fixes
- PotPlayer Fullscreen Issues (Alt-Tab, Black Screen): Fix Guide
- PotPlayer Screenshots Are Black: Why It Happens and How to Fix
Codec and format compatibility
Pick this section if files open but won’t play, specific formats fail (especially HEVC/H.265), or you’re unsure whether codecs/filters are involved.
- PotPlayer Opens but Won’t Play Any File: Fix File Associations and Reset Fast
- PotPlayer HEVC.H.265 Not Playing: How To Fix Codec And Decoder Issues
- PotPlayer vs VLC for Codecs: What’s Different and Why It Matters
Subtitle problems
Go here if subtitles don’t appear, look “enabled but invisible,” or show garbled characters due to encoding/font issues.
- PotPlayer Subtitles Not Showing: Subtitle Settings and Common Mistakes
- PotPlayer Subtitle Encoding Problems (Garbled Text): Fix Guide
Performance, stability, and crashes
Use these guides if PotPlayer stutters on 4K, uses too much CPU, freezes during playback, crashes on startup, or won’t remember where you left off.
- PotPlayer 4K Video Stuttering: GPU Acceleration and Renderer Fixes
- PotPlayer Uses Too Much CPU: How to Optimize Playback (Without Sacrificing Quality)
- PotPlayer Freezes Or Stops Responding During Playback: Fix Guide
- PotPlayer Crashes On Startup: How To Reset Settings And Fix Conflicts
- PotPlayer Not Remembering Playback Position? The Settings Fix That Usually Solves It
Color, HDR, and image quality issues
Start here if HDR looks washed out, blacks look crushed, or colors look “off” due to range (Full/Limited) or RGB/YCbCr mismatches.
- PotPlayer Colors Look Wrong: RGB vs YCbCr, Full vs Limited Fix
- PotPlayer HDR Looks Washed Out: HDR, SDR, And Color Settings Explained
What to do next
If you’re unsure where to start, choose the symptom you can describe in one sentence (for example: “no sound,” “black screen,” “4K stutters,” “subtitles not showing,” or “crashes on startup”) and open the matching guide above. Follow it top-to-bottom and change one category of settings at a time for the fastest, safest fix.
This index will keep growing as more PotPlayer troubleshooting guides are added—bookmark it so you can jump straight to the right fix next time.