- Find focused fixes for common ShareX problems.
- Browse capture, recording, upload, and workflow guides.
- Choose the guide matching your exact issue.
Use this troubleshooting hub to find the ShareX guide that matches your problem, from capture and recording failures to upload, editing, workflow, and configuration issues.
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1. Startup, Settings, and Hotkeys
These guides cover launching ShareX, restoring its interface, retaining preferences, and resolving keyboard shortcut conflicts.
- Print Screen Opens Snipping Tool Instead of ShareX
- ShareX Crashes on Startup
- ShareX Hotkeys Conflict With Games or Overlays
- ShareX Hotkeys Not Working
- ShareX Not Starting With Windows
- ShareX Portable Settings Not Loading
- ShareX Settings Not Saving
- ShareX Tray Icon Missing
2. Screenshot Capture Problems
Find help for incorrect capture targets, black screenshots, region selection, scrolling pages, cursors, menus, and window appearance.
2.1 Capture Targets and Black Screens
- ShareX Captures a Black Screen in Games
- ShareX Captures the Wrong Active Window
- ShareX Captures the Wrong Monitor
- ShareX Fullscreen Screenshot Is Black
- ShareX Transparent Window Capture Has a Black Background
- ShareX Window Capture Includes Shadow or Border
2.2 Region, Delayed, and Scrolling Capture
- ShareX Delayed Capture Not Working
- ShareX Cursor Not Captured
- ShareX Menu or Tooltip Disappears Before Capture
- ShareX Region Capture Freezes or Will Not Select
- ShareX Region Capture Offset on High DPI Displays
- ShareX Scrolling Capture Cuts Off the Page
- ShareX Scrolling Capture Not Working
3. Screenshot Quality, Saving, and File Management
Use these guides when screenshots have visual problems, use the wrong format or filename, fail to save, overwrite files, or disappear from history.
- ShareX Screenshots Are Too Dark or Washed Out
- ShareX Screenshots Look Blurry on High DPI Screens
- ShareX Screenshots Saving in the Wrong Format
- ShareX Screenshots Not Saving
- ShareX Save Folder Permission Denied
- ShareX Filename Pattern Not Working
- ShareX Duplicate Files Overwriting Old Captures
- ShareX History Missing Captures
4. Screen and GIF Recording
These recording guides address setup failures, black or choppy video, audio problems, incorrect regions, saving errors, and oversized files.
4.1 Recording Setup and Startup
- ShareX FFmpeg Install Failed
- ShareX Screen Recording Codec Error
- ShareX Screen Recording Not Starting
- ShareX Recording Stops Immediately
- ShareX Recording Hotkey Does Not Stop Recording
4.2 Video, Region, and Performance Problems
- ShareX GIF Recording Is Laggy
- ShareX Recording Region Is the Wrong Size
- ShareX Screen Recording Captures the Wrong Monitor
- ShareX Screen Recording Has Low FPS
- ShareX Screen Recording Is Black
4.3 Audio, Synchronization, and Output Files
- ShareX Microphone Audio Too Quiet
- ShareX Recording Audio and Video Are Out of Sync
- ShareX Screen Recording Has No Audio
- ShareX Recording Failed to Save
- ShareX Recording File Size Is Too Large
5. Image Editing and Utility Tools
Browse fixes for annotations, privacy effects, image processing, color selection, OCR, QR decoding, thumbnails, and watermarks.
- ShareX Annotations Not Saving
- ShareX Blur or Pixelate Not Working
- ShareX Color Picker Shows the Wrong Color on High DPI
- ShareX Image Combiner Not Working
- ShareX Image Editor Not Opening
- ShareX Image Effects Not Applying
- ShareX OCR Not Working
- ShareX QR Code Reader Not Decoding
- ShareX Thumbnail Generation Failed
- ShareX Watermark Not Applying
6. Tasks, Actions, and Workflows
These articles focus on automated steps that fail after capture or upload, along with task profiles, custom actions, and clipboard operations.
- ShareX After-Capture Task Not Running
- ShareX After-Upload Task Not Running
- ShareX Copy to Clipboard Not Working
- ShareX Custom Action Not Running
- ShareX Task Profile Not Applying
- ShareX Task Workflow Not Running
7. Uploads, Destinations, and Shared URLs
Use this section for upload service failures, connection restrictions, file limits, destination mistakes, and problems copying or opening generated URLs.
7.1 Upload Failures and Restrictions
- ShareX FTP Upload Failed
- ShareX Imgur Upload Failed
- ShareX Upload Failed With 403
- ShareX Upload Failed With 429 Rate Limit
- ShareX Upload File Too Large
- ShareX Uploads Blocked by Proxy or VPN
7.2 Destinations and URL Output
- ShareX Upload Link Opens the Wrong Destination
- ShareX Upload URL Not Copied to Clipboard
- ShareX URL Shortener Not Working
- ShareX Uses the Wrong Upload Destination
8. Custom Uploader Configuration
These guides cover authentication, multipart form data, response parsing, and endpoint errors affecting custom uploaders.
